Prospective Tenants

Rental Application Policy and Procedure

Thank you for your interest in applying with HomeRiver Group® Utah for your housing needs. In order to best serve you, we feel it is important that you are made aware of and fully understand our application policies and procedures.

Please read this page carefully before completing the application. It is the policy of this management company that applications must be complete and all application fees paid prior to any application being processed. All completed applications are processed on a daily basis (Mon-Fri). As a reminder, application fees are non-refundable.

A complete application will contain:

Completed HomeRiver Group® Utah (One for each individual 18 years and older)
Application fee paid for all applicants
Income verification submitted for each applicant
Identification documents submitted for each applicant (Current State-Issued Photo IDs or a Current Passport are acceptable forms of ID)
Complete your application process even faster by submitting your verification and ID documents when you submit your application!

Applicant Qualifying Criteria

Thank you for your interest in a rental home managed by HomeRiver Group®. We require that all prospective residents meet the following qualifying criteria when completing the rental application:

Gross income must be at least 3 times the market rent of the property for which you are applying and must be fully verified. For most applicant situations, we verify income using paystubs and a written employment reference. For self-employed applicants, we require the last 60 days of bank statements and a prior year tax return showing required income amounts. Applicants receiving social security or other federal assistance must provide documentation thereof, including a statement of benefits and bank statements showing the income being received. Court-ordered spousal or child support may be considered with consistent payment history for the prior 12 months.
Applicant must provide information for their current and immediately previous landlords and have a minimum of two years of verifiable rental history. Verifiable rental history for a period of at least 24 months, in which all the lease terms have been satisfactorily fulfilled, is required. Applicants with late or bounced payments, but an otherwise positive Landlord reference, may be approved with additional deposit.
Applicant must physically reside in the property for which they are applying. Applicant must live in the rental unit and must disclose all persons that will be occupying the unit. All persons residing in the property are subject to background checks prior to occupancy. All persons 18 years of age or older must be a leaseholder and qualify for the unit with the applicant.
A criminal background check will be completed on all occupants 18 years of age or older. Criminal records must contain no convictions for felonies within the past 7 years involving the manufacture or distribution of controlled substances or physical violence against other persons. For other felony convictions, we will conduct individualized assessments that take into account mitigating factors, such as facts & circumstances surrounding the criminal conduct, age at time of conduct, evidence of good tenancy before and after conduct, nature & severity of conviction and the amount of time that has passed since the conviction. Criminal history which indicates that an applicant’s tenancy would constitute a direct threat to the health or safety of other individuals or whose tenancy could result in substantial physical damage to the property of the owner or others may result in rejection of the application.
If rental property is a single-family dwelling or single unit, landlord reserves the right to ask for a security deposit as required by the property owner that may be different from our standard deposit amount.
If a prospect is declined based on the criteria listed, landlord reserves the right to take adverse action. This may include denial of the application, the requirement to pay a higher security deposit, or the requirement to obtain a qualified co-signer. If a co-signer is required, they must also apply and pay the application fee and must also meet all the criteria of an applicant (including a Tenant AI Score of 650 or higher) AND have verifiable gross income of at least 4 times the rent.
Occupancy limits have been established by the size of the unit. Maximum number of persons allowed is as follows (unless otherwise defined by statute or local ordinance): No more than 2 occupants per bedroom plus one.
Falsifying information on an application will be grounds for immediate rejection of the application.

In order to view a rental home you must show a form of identification. Your driver’s license or an alternate second form of identification will be photocopied. Please have identification with you. We do business in accordance with the Federal Fair Housing Law. We do not discriminate against any person because of race, color, religion, sex, national origin, familial status or disability. By applying, you acknowledge that you have read and understand the above qualifying criteria.

Screening Details

AI Screening Score	Recommendation	Explanation
0-499	Decline	Fails to meet the Applicant Qualifying Criteria listed above
500-649	Conditional	Below ideal Applicant Qualifying Criteria requirements listed above, but may be considered. Scores in this range may require higher security deposits and/or require additional qualifying action to be taken
650-1000	Accept	Meets or exceeds Applicant Qualifying Criteria listed above
An Artificial Intelligence (AI) score between 0 and 1000 will be assigned to each application based on the "Applicant Qualifying Criteria." The score describes the degree to which an applicant meets the criteria. The decision settings are universally applied to all applicants in compliance with Federal Fair Housing law.
Category			Importance
Ability to Pay Rent
Minimum monthly gross income-to-rent ratio greater than or equal to 3.0			Pass/Fail*
Credit History
Maximum balance of unpaid collections (including past due accounts): $200.00			Pass/Conditional**
Residency History
Landlord-Tenant Court, Collection, or Eviction Records - None in Last Seven (7) Years			Pass/Fail
Criminal History: Felony Convictions (Misdemeanors Not Considered)
None in Last Seven (7) Years: Drug Manufacturing or Distribution Physical Offenses Against Persons (Violent-Fatal, Violent-Non-Fatal, Kidnapping, Sex Offenses)			Pass/Fail
Items Considered/Reviewed Individually Property Offenses (Theft-Related, Destruction Related) Financial Offenses (Fraud, Bad Check) Drug Use Offenses (Marijuana, Other) Other Felony Offenses (Motor Vehicle & License, Prostitution, Alcohol, Wildlife, Government Obstruction)			Individual review considers facts & circumstances surrounding the criminal conduct per court records. Factors such as age at time of conduct, evidence of good tenancy before & after conduct, nature & severity of conviction, and the amount of time that has passed since the conviction will be considered. Criminal history which indicates that an applicant’s tenancy may constitute a direct threat to the health or safety of other individuals or whose tenancy could result in substantial physical damage to the property of the owner or others will result in denial of application.

*Assets may not contribute to qualifying income.

**Credit factors, such as delinquency, percentage credit usage to limit, bankruptcy, etc. may influence Landlord’s decision to lease the property to you and/or charge a higher security deposit.

Pet Policy

Pets may be permitted, depending on the property and community. For additional information on the acceptance of pets for a specific property, please review the listing details on the “Available Properties” page.

Because of our and homeowners’ insurance policies, we are not able to approve the following dog breeds (or any combination thereof) for occupancy in our properties:

Akita
Chow
Pit Bull
Bull Terrier
Pit Bull Terrier
Alaskan Malamutes
Doberman
Siberian Husky
German Shephard
Boxer
Husky
Staffordshire Terrier
Rottweiler
Bullmastiff or Mastiff
Presa Canario
Wolf/Dog Hybrids
Cane Corso

Barnyard animals, reptiles, rodents, fish/fish tank, and misc. mammals are prohibited. Tenants are responsible for any and all damages caused by approved or unapproved animals on rental premises. Baby-sitting or care taking of any other person(s) animals or pets is also prohibited. Unapproved animals on premises are considered a lease violation and could result in penalties up to and including eviction.

Veterinary Records and pet photos must be submitted upon request.

Service or companion animals will always be accepted, provided acceptable documentation is submitted. Pet fees will not be charged for a service or companion animal. (Documentation required).

HomeRiver Group® Utah does business in accordance with the Federal Fair Housing Law. (The Fair Housing Amendments Act of 1988.) Agents understand that it is illegal to discriminate against any person because of race, color, religion, sex, handicap, familial status, or National Origin. This applies in the sale or rental of housing or residential lots. It also applies to advertising, the sale or rental of housing and the financing or appraisal process. In addition, blockbusting is illegal. To assure tenants or buyers that we do not discriminate we display the Equal Housing Opportunity posters in our office and have its logo printed on our application forms.

Application FAQs

What rental properties do you currently have available?

Although our rental properties are advertised on many different websites and through the local media, you can view our current list on the Search Rentals page. We are constantly adding new properties, and the listings on our website are the first updated. Our website also has the most pictures, information and even video tours for you to view.

Search Available Rentals
Utilities; How much and which ones am I responsible for?

Utilities are the tenant’s responsibility unless otherwise stated. Some utility companies will provide an estimate. Contact the utility company for more information.

Search Available Rentals
Does the property allow pets?

Each property has different policies regarding pets. Please refer to the listings on our site to see our current vacancies and whether or not pets are accepted for each.

Search Available Rentals
Can I see the unit before the cleaning and check out is done for the previous tenant?

We want to make sure that you see the property in the same condition you will be renting it in. Please check back after the cleaning and check-out has been performed.
How long does it take to know if I’m approved?

It generally takes 24 hours to process the applications. Upon approval, your property manager will contact you to discuss further steps.
What do you look at during the screening process??
We look at many different factors during our screening process. The main categories we review are:
- Payment History
- Criminal History
- Credit Score
- Personal and landlord references
- Rent to Income Ratio
- Past residency
- Collection and Delinquent Accounts
- And more…
Do you pull my credit?

Yes.
Why is the application fee charged for each person?

In order to keep our tenants safe and our owners happy, we run a credit and criminal check on every applicant.
If my application looks better…Why can’t you bump me to the front of the line?

We abide by Fair Housing Laws. Fair Housing dictates that applications must be accepted on a first come, first serve basis. If an approved application has come in before yours, we are obligated to give them the opportunity to move in to the property first.
Do you accept checks?

Before you move in we accept certified funds only. You will be required to pay your first month’s rent and deposit payments with a Money Order or a Cashier’s Check. Once you are moved in and your tenant portal is set up, you’ll be able to pay online with your checking account information using an E-check.
I have bad credit is that an automatic no?

No, we consider other things like income, length of residency etc. We base our decision off of a scoring system that includes many different categories.
How long will the deposit hold the property?

The deposit will hold the property for 2 weeks.
When can I move in?

Your property manager will ask you when you’d like to move in. A move in date will be established in your lease. When your application has been approved, you have paid the deposit and first month’s rent and the lease has been signed, you will be able to move in on the designated move in date.
Do you accept state-funded housing programs?

In most cases, yes. Once you have a property picked out, contact us for more information.

Get Started

Ready to apply for one of our rental properties? View our current vacancies by metro area by clicking the buttons below. Click each property to learn more and click the "Apply Online" link on the listing that interests you.

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